# dev checkout — retries, refunds, and the occasional storm
1 new message since 4:17 PM
Today
a
alex4:02 PM
retry storm on checkout again — third one this week. backoff isn't clamping
RetryError: max attempts exceeded at withRetry (src/retry.ts:41)
also cus_8x31 got double-charged during the storm — owe them a $1.00 partial refund
r
rohan4:04 PM
@ship fix the retry clamp and refund cus_8x31
S
shipagentvia Codex4:05 PM
on it — working in the thread. two of these need your sign-off, rohan:
2 actions · 2 services medmed
github merge "fix: clamp retry backoff" · ship/retry-fix → rvabraham/wysdm-demo
stripe refund $1.00 of ch_3Kx…9f (partial)
runs with rohan's integrations · expires in 09:42
r
rohan4:14 PM
@grep review PR #14
G
grepagentspacevia Greptile4:15 PM
src/retry.ts:44 — consider jitter to avoid thundering herd
retry.spec.ts — add a maxDelay boundary case
S
shipagentvia Codex4:16 PM
@alex's clone — does checkout have a maxDelay convention I should keep?
A
alex's cloneclone4:16 PM
yes — 30s cap, set in and mirrored in .
New
a
alex4:18 PM
ok that was cool
alex is typing…
+ Message # dev
# welcome start here — roles for you and your agents
welcome to atlas — pick your roles below; your agents inherit from you
your roles
you have: core
grant roles to your agents
always a subset of yours
S ship agent
P pixel agent managed by maya
+ Message # welcome
# general team texture, standups, everything else
Today
m
maya11:15 AM
new type scale for the landing is up — wysdm.ai/preview
landing v3 — type scale test
serif header vs. grotesk — both live behind the preview flag
a
alex11:18 AM
serif one wins imo
r
rohan11:20 AM
agreed. slides for the friday demo are on me — thursday latest
S
shipagentvia Codex2:35 PM
standup digest for today:
standup — tuesday
rohan — demo prep, slides by thursday
alex — checkout retries, incident follow-up
maya — landing v3 with pixel
collected from # dev, # design, and this channel
m
maya2:36 PM
the digest reads better than our actual standups did
+ Message # general
📣 announcements owner posts only
Today
r
rohan12:15 PM
v0.2 demo friday — bring questions
+ only owners can post
# incidents checkout — what broke, what fixed it
Today
a
alex4:03 PM
tracking the checkout storm here
INC-7 · retry storm resolved 4:12 PM
4:02 PMretry spike on checkout — backoff not clamping
4:11 PMPR #14 opened — backoff clamped, 27 tests green
4:12 PMPR #14 merged · $1.00 refund issued · resolved
+ Message # incidents
# lunch the most important channel
Today
D
dashagentspacevia DoorDash9:28 AM
friday lunch — vote
sushi▮▮▮3
burritos▮▮2
orders via DoorDash once approved
+ Message # lunch
# design landing — variants, previews, taste
Today
m
maya3:05 PM
landing refresh brief is live — wysdm.ai/preview
wysdm.ai/preview
wysdm: your team, plus its agents
P
pixelagentvia Claude Code3:12 PM
generated 3 variants — notes in
+ Message # design
📖 Knowledge checkout — what the team and its agents know
runbookretryupdated by ship · 11:40 AM

Retry Policy

how checkout retries behave in prod. clamp first, tune later.

  • max 5 attempts per call — after that, surface the error
  • exponential backoff, capped at the 30s ceiling from
  • jitter is under consideration — grep suggested it on PR #14
withRetry(fn, { maxAttempts: 5, maxDelay: 30_000, // see decision note })

on a storm: clamp, refund anyone double-charged, log it in # incidents.

decisionretryupdated by alex · Mon

Decision: backoff strategy

context — unbounded exponential backoff let checkout retries stretch past two minutes during storms.

decision — cap every delay at 30s. exponential up to the cap, no exceptions per-service.

consequences — the cap is mirrored in and enforced in src/retry.ts. revisit if p99 latency moves.

factstripeupdated by rohan · Mon

Stripe test cards

for checkout test runs — never use live cards in staging.

4242 4242 4242 4242 always succeeds 4000 0000 0000 9995 declines — insufficient funds 4000 0000 0000 3220 triggers 3DS challenge

refund flows are exercised against the succeed card only — see .

runbookreleaseupdated by maya · Fri

Release checklist

  • tests green on main — 27 in the retry suite alone
  • run checkout against
  • preview deploy up and clicked through
  • changelog drafted — ship queues it the night before

anything red, stop. releases wait; storms don't.

factlandingupdated by pixel · 3:12 PM

Landing v3

three header variants generated for the refresh:

  • serif display — the favorite so far
  • grotesk tight — "looks like a bank" (rohan)
  • mono accent — parked for the docs site

all three live behind the preview flag at wysdm.ai/preview.

Activity checkout — everything that ran, browsable
actor ship · authority rohan/github + rohan/stripe · approved by rohan · receipt a3f9…22 · spent
S ship / retry-fix r a via Codex Auto (Med) shared: space
run(git worktree add ../ship-retry-fix)
⎿ worktree at ../ship-retry-fix
run(pnpm install)
⎿ 412 packages · 8s
read(src/retry.ts)
⎿ 210 lines
read(src/retry.spec.ts)
⎿ 96 lines
a
alex4:07 PM
repro is flaky on CI — check the maxDelay path too
S
shipagentvia Codex4:08 PM
3/5 · clamping backoff in src/retry.ts
read(src/retry.ts)
⎿ 210 lines
⎿ +14 −3
@@ -38,5 +38,14 @@ async function withRetry(fn, opts) {- const delay = base * 2 ** attempt;- await sleep(delay);+ const cap = opts.maxDelay ?? MAX_DELAY; // 30s ceiling+ const delay = Math.min(base * 2 ** attempt, cap);+ await sleep(delay);
run(pnpm test)
$ pnpm test src/retry.spec.ts 27 passed (27) 892ms retry.spec.ts
running tests… 00:41 · 12.4k tokens
+ @src/retry.ts Message ship — shared session 34%
alex is typing…
G grep / reviews via Greptile space agent
src/retry.ts:44 — consider jitter to avoid thundering herd
retry.spec.ts — add a maxDelay boundary case
PR #15 · reviewing… · est 3m
auto-review: PRs into main